Uche Amunike
Lifeandtimes News Writer
Opay Digital Services Limited has dismissed the rumors making the rounds, about Opay office closure in Lagos and Abuja, allegedly because they have refused to comply with tax obligations. They have described the claims as false and misleading.
The reports circulated on social media and online platforms, alleging that the Opay office closure in Lagos and Abuja by the Nigerian Revenue Service (NRS), was as a result of non-compliance with Value Added Tax and Company Income Tax Obligations, under the Nigeria Tax Act, 2025.
Speaking through a statement on Thursday, the fintech company stated that its offices nationwide are very much open and fully operational, fully serving customers, partners, and merchants without any disruption.
The statement partly read: ‘Our attention has been drawn to recent reports circulating on online platforms and social media claiming that our offices in Lagos and Abuja were sealed by the Nigeria Revenue Service (NRS) over alleged non-compliance with Value Added Tax (VAT) and Company Income Tax under the Nigeria Tax Act 2025.’
‘Our offices across Nigeria, including Lagos and Abuja, remain open and fully operational, and we continue to serve our customers, partners, and merchants without disruption.’
‘As a responsible financial technology company operating in Nigeria, we are compliant with all applicable tax obligations and regulatory requirements. We work closely and transparently with all relevant government agencies and regulatory authorities to ensure that our operations consistently meet statutory standards.’
According to Opay, the notice at the center of the reports started from an industry-wide directive by the NRS, which requested payment platforms to separately display statutory charges on their applications to help reconciliation and transparency.
The company stated that the directive affected the multiple operators across the payment industry and not just Opay alone, adding that suggestions that the notice indicates a non-payment of taxes were factually incorrect and misleading.
Opay also condemned what it described as the selective singling out of the company in a matter that concerned the bigger industry, saying that such reporting appeared calculated to damage its reputation.
The statement further read: ‘The notice referenced in the reports arose from a recent industry-wide directive by the NRS requesting payment platforms to distinctly separate certain statutory charges on their applications for easier reconciliation and transparency.’
‘This administrative clarification affects multiple operators across the industry, not Opay alone.’
‘The suggestion that the notice indicates non-payment of taxes is therefore factually incorrect and misleading. Equally troubling is the selective and deliberate singling out of Opay in a matter that concerns the wider industry.’
‘Such reporting not only distorts the facts but also appears calculated to undermine the reputation of a company that has consistently demonstrated strong compliance, transparency, and cooperation with regulators.’
According to Opay, they work with all relevant government agencies and regulatory authorities to ensure that its operations meet up with statutory standards, adding that it remains committed to supporting Nigeria’s digital economy through secure and inclusive financial services.
The statement concluded: ‘For the avoidance of doubt, the information currently circulating online suggesting that OPay is shutting down or our offices have been shut down should be disregarded, as it does not reflect the true situation.’
‘OPay remains committed to supporting Nigeria’s digital economy by providing secure, reliable, and inclusive financial services to millions of users nationwide.’
